Appointments & Emergencies
Drs. Mark Freedman, Brett Rhode, Daniel Ferguson, Daniel Paskowitz, Michael Raciti, and David Scheidt are dedicated to helping all Wisconsinites see life to the fullest—now and in the future. Our team welcomes new and existing patients to contact us for any medical, surgical or laser vision care need. Eye Care Specialists also offers comprehensive dilated examinations and prescriptions for new eyeglasses. Please keep in mind, however, that our practice does not sell glasses or contact lenses. If you do not already have a source for your prescription eye wear, we will be happy to refer you to one of the hundreds of optometrists/optical shops that we work with throughout southeastern Wisconsin.
To schedule an appointment, contact any one of our three convenient offices (see "Locations & Maps" under the "Contact Us" tab above). Our office phone lines are open from 8:30 a.m. to 5:00 p.m., Monday through Friday.
West Allis Office
10150 W. National Ave., Suite 100
West Allis, WI 53227
2323 N. Mayfair Rd., Suite 200
Wauwatosa, WI 53226
633 W. Wisconsin Ave., Suite 1400
Milwaukee, WI 53203
In case of an after-hours emergency, please call the office you normally visit. You will then be given a number to call for one of our own highly trained staff members to evaluate your situation, answer your questions, and contact the doctor on call.
Verify Your "Vision Care" Insurance Coverage
As with any other type of doctor's appointment, you should contact your health insurance carrier(s) to verify your plan coverage and benefits as they apply to your upcoming appointment. If you have only medical coverage, and are coming in for an appointment without a medical complaint or medical diagnosis (such as an annual check-up or a visit for a new eyeglass prescription), you will be responsible for your bill. Also, if your primary care doctor is listed on your insurance card, please check with them to determine if a referral is required for coverage. If you have any questions regarding your coverage, please feel free to contact our Billing Department at 414-298-0054.
The Day of Your Appointment
If you are a new patient, you will be asked to complete a Patient Registration Form and a Health History Form. If you are an existing patient, you will review your information and make any necessary updates.
We will make copies of your insurance card(s). Since insurance carriers frequently modify their benefits, please bring your most recent insurance cards with you. Also, please call us to update your profile if you ever change insurance plans or phone number and address.
If applicable, the co-pay amount listed on your insurance card will be collected. You will be responsible for any co-pays and deductibles, as well as any services not covered by your insurance policy. For charges not covered by your individual insurance plan, we require payment in full at the time services are rendered. Prompt pay discounts are available on certain services. Please ask at the front desk. We accept cash, check, American Express, Discover Card, MasterCard and Visa as payment for services.
Bring a list of all medications you are currently using.
Plan for possible vision impairment if your eyes are dilated. As part of your examination, your pupils may be dilated. This often causes light-sensitivity and difficulty with seeing up close (reading, needlework, etc.). Some patients also have difficulty seeing in the distance. We recommend that you bring a pair of sunglasses for the drive home. If you forget, we will provide a foldable plastic pair for you. The effects of dilation can last up to several hours. Plan your business day or other tasks accordingly. Please ask a staff member if you have any questions or concerns about dilation.